Scheduled campaign feature on Passport is unavailable

Incident Report for Mailjet

Resolved

This incident has been resolved.
Posted May 19, 2018 - 21:30 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 19, 2018 - 21:30 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 19, 2018 - 18:32 UTC

Update

We are continuing to investigate this issue.
Posted May 19, 2018 - 16:54 UTC

Investigating

You may be having difficulties to send scheduled campaigns using our drag-and-drop email editor, Passport (campaigns sent immediately are not impacted). Our engineers are investigating. We understand this is important and we are working to solve this urgently. We will update you here shortly.
If you have urgent questions, our customer support team is here to help. You can contact them here: https://www.mailjet.com/support/ticket/open
Posted May 19, 2018 - 16:52 UTC
This incident affected: Email Editor.
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