High load on app.mailjet.com

Incident Report for Mailjet

Resolved

This incident has been resolved.

Posted Mar 19, 2018 - 19:35 UTC

Monitoring

We’ve now identified and fixed the problem that caused some users to have difficulty accessing their Mailjet account. The platform can now be accessed normally and we are still monitoring our database servers to be sure everything is running smoothly.

Posted Mar 19, 2018 - 16:31 UTC

Investigating

You may be having difficulties accessing your Mailjet account. Our engineers are investigating. We understand this is critical and are working to solve this urgently. We will update you here shortly.

If you have urgent questions, our customer support team is here to help. You can contact them here: https://www.mailjet.com/support/ticket/open

Posted Mar 19, 2018 - 16:03 UTC