Delay in email sendings

Incident Report for Mailjet

Resolved

This incident has been resolved.

Posted Jul 31, 2018 - 14:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 31, 2018 - 14:24 UTC

Identified

Some of our clients may be experiencing delays in their email sendings. Ranging from 1-20 minutes. This is due to a networking issue on the Google Cloud Platform side which they are actively working to fix. We will update you here as soon as we have more information. Should you have any concerns or questions, we’re here to help. You can contact our support team at https://www.mailjet.com/support/ticket/

Posted Jul 31, 2018 - 14:13 UTC

This incident affected: Outgoing SMTP.