Issue on contact import

Incident Report for Mailjet

Resolved

This incident has been resolved.

Posted Jul 31, 2017 - 12:39 UTC

Monitoring

The issue has been fixed by our technical team, importing contacts should works fine now.
If you still have troubles to add contacts to a list, please contact our support team by submitting a ticket : https://app.mailjet.com/support/ticket
In the meantime we are still monitoring to verify everything is now working fine.

Posted Jul 31, 2017 - 12:16 UTC

Identified

We currently have an issue on the "contact import" feature, the issue is identified and our technical team is working on it.
Until it will be fixed on your account, you could face an error 500 when trying to import contacts in a list.
Our engineers are working to fix the problem progressively, and will be be completely fixed by the end of the day (UTC)

Posted Jul 31, 2017 - 08:16 UTC